Person washing hand

Hygiene

  • Our retailers are disinfecting sites regularly, particularly areas of high public contact such as counters, fuel pumps, loyalty and payment portals
  • We recommend following government guidance and washing hands more often than usual, for at least 20 seconds using soap and warm water. The toilets at our sites are available for use by both staff and customers.
  • Please follow government guidelines and make sure you always stay at least 2m away from other customers while visiting our sites. Signages encouraging social distancing and providing other hygiene guidelines are being rolled out at many of our sites to help with this.
Food items

Offers and Supplies:

  • Our shops will be open to customers as usual; we are working closely with our suppliers to keep our stations well stocked during this difficult time.
  • When you pay, we recommend using a Shell card or other electronic payments in the store, rather than cash
  • If you do go into the store, please make sure you always stay at least 2m away from other customers
Person holding mobile
  • For more information on the pandemic, call the toll-free numbers below:
    112
    0552222005
    0558435936

Covid-19 Frequently Asked Questions

We shall continue to serve you across our network by filling your needs for fuel, lubricants, packaged food, water and other on-the-go items.

We encourage you to use electronic payments, alcohol based sanitizers, follow hand and respiratory hygiene guidelines and observe social distancing while on-site.

We encourage you to follow the guidelines from World Health Organization and Government such as;

  • Wash your hands frequently with soap and water
  • Observe good personal hygiene at all times
  • Disinfect public surfaces frequently
  • Avoid social gatherings

For more information on the pandemic, call the toll-free numbers below:

112
0552222005
0558435936

Together we can stop the spread of COVID-19. At Shell, we are committed to helping you GO WELL.